Ways to Work Together | Anchor Operations Co.

Service Packages

Harbor

The Harbor package provides structured, dependable support for clients in the early stages of their business growth.
It’s ideal if you’re building foundational systems and want to stay organized without being overwhelmed.

Includes:

Inbox cleanup & organization
Calendar and scheduling management
Customer support handling
Basic workflow documentation
Loyalty incentives (applied automatically as you remain with Anchor Operations Co.)

This package gives you the flexibility to delegate daily tasks while keeping your professional boundaries intact.

Voyage

The Voyage package is designed for clients at the intermediate stage of growth who need consistent, reliable support to scale smoothly.
It balances efficiency and adaptability, ensuring your business runs seamlessly even during busier periods.

Includes everything in Harbor, plus:

Streamlined system setup & maintenance
Task and project coordination
Reporting and progress updates
Stronger workflow optimization to reduce bottlenecks

This is best for clients ready to grow without stress, with a support structure that keeps operations on track.

Beacon

The Beacon package is for clients at a more advanced stage of business who need comprehensive, priority-level support.
It builds on the foundation of Harbor and Voyage while adding additional perks for businesses with higher demands.

Includes everything in Voyage, plus:

Emergency Saturday availability (priority)
Advanced reporting and quality assurance
Full loyalty incentive integration
More personalized check-ins and system refinements

Think of Beacon as your guiding light — steady, reliable, and equipped to handle the extra demands of advanced growth.

Our Approach

At Anchor Operations Co., we are dedicated to providing structured and dependable virtual assistant support through clearly defined service packages. Our approach combines consistency, loyalty incentives, and streamlined systems to ensure that your operations are organized and stress-free. We are committed to offering professional support while maintaining clear boundaries, giving you the flexibility you need for your business growth.

Additional Services

Emergency Saturday Availability

Because business doesn’t always fit into Monday–Friday. Add one Saturday of coverage per month to handle urgent projects, high-priority client requests, or last-minute needs.

Harbor & Voyage: available as an add-on
Beacon: included
Up to 3 hours per Saturday, with 48-hour notice preferred

Extra Hours Block
Need more time this month? Add flexible hour blocks to stay ahead without upgrading your whole plan.

Available in 5- or 10-hour bundles
Billed at your current plan rate
Hours must be used within the billing cycle

Project Sprint (One-Time)
A focused, short-term project to tackle specific needs outside of your regular support. Examples include: inbox deep dive and cleanup, system optimization, CRM setup, or SOP documentation. Perfect for one-time improvements that make your daily operations smoother. This saves 10–15+ hours of admin work depending on project scope.

Clear scope, timeline, and deliverables agreed in advance
Flat rate quoted after consultation

Customer Support

Handle client inquiries, FAQs, and and light client communication.

Exclusive Add-Ons (Voyage & Beacon Only)

Priority Task Queue

Move urgent requests to the top of your list. Guarantees quicker turnaround for 1–2 priority tasks each week.

Custom Template Library

Tailored reports on workload, client communications, or project progress.
(Value: turns raw admin activity into business insights you can act on.)

Annual System Audit
Comprehensive review of tools, processes, and automations once per year to keep your business running smoothly.

Priority Response Window
Move to the front of the queue. Get faster turnaround on tasks and same-day responses during standard business hours.

Loyalty Program

At Anchor Operations Co., I believe strong partnerships deserve recognition. The longer we work together, the more value you’ll unlock. Each tier of support (Harbor, Voyage, Beacon) is designed to give you the right foundation, while loyalty incentives add ongoing benefits that make your investment stretch further.

After 3 Months

First Dibs on Saturday Emergency Slot

Get priority access to my monthly emergency Saturday availability. Priceless peace of mind knowing backup is always there when you need it.

After 6 Months

Discounted Hourly Add-Ons

Additional project hours or emergency calls drop from $75/hr to $50/hr. Need more than one extra call? The first remains $50/hr, but each additional is +$15 to encourage balanced use.

After 8 Months

Extra Saturday Hour — Free

Receive one complimentary Saturday emergency hour each month. Perfect for last-minute tasks, urgent inbox cleanup, or project wrap-ups.

After 12 Months

Exclusive Upgrade Perks

Harbor Clients → One-time Project Sprint included
Voyage Clients → Complimentary Mini Systems Audit to review workflows, tools, and automations.
Beacon Clients → Complimentary 10–15 hour Extra Hours Block

At Anchor Operations Co., every package is designed with your stability and peace of mind at the forefront. These add-ons and loyalty rewards aren’t just extras — they’re my way of showing appreciation for your trust and partnership. Together, we’ll keep your business organized, flexible, and confidently moving forward.

My Approach